Zyslo is a hardware wallet provider focused on helping users securely store and protect their digital asset credentials through offline storage solutions.
No. Zyslo does not sell, exchange, trade, broker, or manage cryptocurrencies. We provide hardware wallet devices only.
A hardware wallet is a physical device designed to store private keys offline, helping reduce exposure to online threats and unauthorized access.
No. Zyslo never has access to your cryptocurrency, private keys, passwords, PINs, or recovery phrases.
No. Recovery phrases are generated and controlled by the user. Zyslo cannot view, recover, reset, or restore recovery phrases.
If you have securely backed up your recovery phrase, you can restore access to your wallet using a compatible replacement device.
No. Zyslo does not hold, control, or manage customer funds or digital assets.
Delivery times vary depending on location and shipping method. Most orders are processed within 1–3 business days.
Yes. Zyslo may ship to select international destinations. Shipping availability depends on local regulations and carrier coverage.
Once your order is shipped, a tracking number will be sent to your registered email address.
We may accept major credit cards, debit cards, and other secure payment methods displayed during checkout.
No. Payment information is processed through secure third-party payment providers.
Please contact our support team within 48 hours of receiving the package and provide photos of the damage.
Yes. Eligible products may include a limited warranty against manufacturing defects. Please refer to our Warranty Policy for details.
You can contact our support team at:
Email: support@zyslo.com
Website: www.zyslo.com
No. Zyslo is not a cryptocurrency exchange, broker, trading platform, investment advisor, or financial institution.
No. Zyslo does not provide cryptocurrency purchasing, selling, trading, exchange, or investment services.
We implement reasonable security measures to protect customer information. For more details, please review our Privacy Policy.
Follow the instructions provided with your device. If assistance is needed, contact Zyslo Support. Never share your recovery phrase with anyone.
Supported assets may vary by device model and firmware version. Please refer to the product specifications page for the latest compatibility information.
